Welcome to Shasta Cascade Health Centers!

We are delighted to have you join our healthcare family! As we embark on this journey to wellness
together, we would like to introduce you to our approach to care - the Patient-Centered Medical Home (PCMH) model.

What is the PCMH Model?

At its heart, the PCMH model is all about you. It is an evidence-based approach designed to provide high-quality and cost-effective primary care that revolves around your unique needs and experiences.

Here is what it entails:

• Personalized Approach: Our focus is on a culturally sensitive, patient-centered and team oriented approach. This ensures we coordinate your care across the entire scope of your
healthcare.
• Quality & Savings: Adopting the PCMH model leads to improved disease management, better
quality of care, significant cost savings and an emphasis on preventive care. It also enhances
satisfaction for both our patients and healthcare providers.
• Empowerment: We believe in empowering our patients. Our aim is to provide you with the tools
and support you need to take charge of your health, making you a key decision-maker in your
care plans.

Key Features of the PCMH Model:

1. Patient-Provider Bond: Every patient enjoys a deep and meaningful relationship with a primary
care provider. They are your primary touch point, ensuring you always have a friendly and
familiar face guiding your healthcare journey.

2. Team-Based Care: Your primary care provider is backed by a dedicated team of clinicians.
Together, they ensure all aspects of your health are addressed.

3. Integrated Care Coordination: We ensure a seamless flow of your healthcare journey,
coordinating your care across different settings - from specialists to labs and more.

4. State-of-the-Art Technology: Our adoption of innovative health information technology and
analytical tools streamlines care coordination, making it efficient and effective.

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We believe that together with our patients, we can achieve the best health outcomes. Welcome aboard, and we are looking forward to partnering with you on your healthcare journey!